How it works
From your venue's knowledge to a visitor's question
Your team has the answers. Your visitors are already asking. NuvoGuide connects those two things through the AI glasses and assistants your visitors use.
Early access. Platform integration and device availability are being validated. Talk to us if your venue looks like a fit.
What your venue does
- Pick a starting point: one gallery, one room, or a handful of exhibits visitors ask about most. No existing database required.
- Write the answers you want visitors to hear. Add photos and notes on what makes each piece recognisable. Nothing goes live until you say it is ready.
- Review everything before it goes out. You control what visitors hear, including what stays blank when a fact is uncertain.
- Update when something changes. What you publish is what visitors hear.
What the visitor experiences
- Connect to the venue through their glasses or assistant. The exact setup depends on the integration in use; a simple scan is the intended experience.
- Look at something and ask. No need to know what it is called.
- Hear the explanation the venue team wrote for that specific piece, not a generic description from the internet.
- Keep asking. Follow-up questions work without starting over.
Who does what
Visitor's AI
Understands what the visitor is looking at and asking. Delivers the response in the assistant's own voice.
NuvoGuide / your venue
Looks up the right record from what your team has written and returns it. If it cannot find a match, it says so rather than guessing.
A visitor’s native AI interprets what they see and asks. NuvoGuide matches those observations to your published catalogue and returns the facts you have approved. The assistant explains them in its own voice. Your venue’s images are not required or requested.
A private development build can still match from a still photograph when that fallback is switched on. That path is separate from this lookup, and it is not a live Meta Connector.
A worked example
A fictional historic house has a walnut desk in the morning study. The team has written that the last private owner used it for household accounts. The maker is unknown and the record says so explicitly.
A visitor asks who used the desk. Appearance alone cannot answer that, but the house's own record can. If the visitor looks at a side table that the house has not documented, they hear that, rather than a guessed biography.
When something cannot be matched
Two similar objects should prompt the visitor for clarification, not a confident wrong answer. If something is not in your records, visitors hear that rather than something that sounds right but might not be.
Your voice, your facts
Everything visitors hear comes from you: the stories, the context, the schedule, and what to leave blank when a fact is uncertain. The assistant delivers it in its own voice, but the substance is yours.
Devices and setup
Compatible glasses and assistants are being confirmed. The baseline is a camera and a microphone, nothing more specialised. Whether visitors bring their own devices or the venue provides them is a question to work through in the pilot conversation.
Bring your venue into the conversation.
Start with a small, reviewable catalogue. Terms are confirmed individually.
